Skip to main navigation.

Energy Assistance and LIHEAP

Energy Assistance

Whether it be due to an illness or the loss of employment, we realize there are times when it might be hard to meet pay your electric bill. In those instances, please contact our Member Services Department at 800-635-4145 as soon as possible to discuss payment arrangements.


Low Income Home Energy Assistance Program

LIHEAP familyLIHEAP is designed to assist eligible households with their energy services. The amount of the payment is determined by income, household size, fuel type and geographic location.

In east-central Illinois, LIHEAP funds are administered through the Embarrass River Basin Agency (ERBA). Assistance is provided to households that have made a good faith effort to maintain their energy services or can pay a portion of the amount owed for reconnection. If you think you might be eligible for assistance, contact ERBA directly in following counties:

  • Edgar County 217-465-4911
  • Clark County 217-382-3412.
  • Douglas County 217-253-4434
  • Coles County 217-345-4840
Family Size Gross Income 30 days
Prior to Application Date*
 1  $1,508
 2  $2,030
 3  $2,553
 4  $3,075
 5  $3,598
 6  $4,120
*EnerStar does not guarantee these Income guidelines are accurate. They are provided for reference purposes only. Contact ERBA for the most up to date information. 
Powered by Touchstone Energy Cooperatives Logo