EnerStar Internet Web Privacy

This privacy notice describes the fair information practices that govern the collection, maintenance, use, and disclosure of personal information on the EnerStar Electric Cooperative website.

Collection Practices
Like most other websites, EnerStar maintains web logs that automatically record basic information about visitors. This information consists of:

• Internet domain from which visitors access our website (e.g., aol.com, yourschool.edu, yourcompany.com).

• IP address. An IP address is automatically assigned to your computer when you surf the web. In some cases, these addresses may be individually identifiable. However, even when an IP address is identifiable, it usually takes additional effort to link a particular IP address to a specific individual. For many users, an IP address cannot be linked to a specific individual.

• Type of browser and operating system used to access our website.
• Date and time of access.
• Pages visited.
• Address of the website (if any) from which you linked to EnerStar. EnerStar normally only uses web log information in aggregate form to enable us to make the EnerStar website more useful. EnerStar likes to know which features are popular and how visitors locate the site. Web logs may be used to identify visitors who seek to damage the website, use the website in unauthorized ways, or interfere with operations. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies. EnerStar does not collect any personal information about a routine visitor unless the visitor provides it to EnerStar.
  

E-mail and Web Forms
If you use the EnerStar website to send an e-mail, register for a conference or meeting, ask for information, subscribe to a publication or listserv, or if you provide personal information through EnerStar’s website in any other way, EnerStar collects and may maintain the information that you provide. Your information may be shared with EnerStar staff and support services as necessary to respond to your request. Once information reaches the correct office, it will be used in the same manner as comparable information collected in other ways.

Security and Data Quality

• EnerStar maintains its website and its information with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. EnerStar is committed to maintaining accurate, timely, relevant, and appropriate information about our users. No computer system can ever be fully protected against every possible hazard. EnerStar provides reasonable and appropriate security to protect against foreseeable hazards.

• Routine e-mail sent to EnerStar through this website or otherwise is not necessarily secure against interception. If your communication contains personal information that you consider sensitive, you may not want to use e-mail.

Cookies
On the Internet, a cookie is a piece of information that a website transfers to a user's computer for record-keeping purposes. The EnerStar website only uses cookies when a member accesses the cooperatives-only part of the website. The cookie is only active during the session and expires when the user closes the browser.

Uses and Disclosures

• EnerStar uses its website to provide services and information to its cooperative members, their employees, and members of the public.
• General: Personal information collected through the EnerStar website may be used from time to time by outside auditors, consultants, and others hired by EnerStar to assist in carrying out financial, management, or other activities. EnerStar generally directs recipients to agree to safeguard personal information, to use it only as authorized by EnerStar, and to return it or destroy it when no longer required.
• Legal Process: EnerStar could be required to disclose personal information in response to valid legal process, such as a search warrant, subpoena, or court order. Any record keeper faces this possibility. Disclosures may also be appropriate to protect EnerStar legal rights or during emergencies if physical safety is believed to be at risk. EnerStar believes that these events are unlikely, but they are possible. EnerStar will take reasonable steps to limit the scope and consequences of any of these disclosures.
• Publications Lists: EnerStar does not sell, rent, or otherwise share lists of subscribers to EnerStar publications or listservs.
• Conferences/Meetings: EnerStar may provide online registration for EnerStar meetings or conferences. If you register for a conference online, your registration information will be used by EnerStar employees and support organizations to facilitate your attendance at the conference. Registration information may be shared with other conference participants and may be used and redisclosed by them.
• Chat: EnerStar may sponsor chat services for member cooperatives and their employees. Information shared though a chat service may be read by subscribers to the service and may be used or redisclosed by them. EnerStar cannot control or limit the use or disclosure of any personal information shared through a chat service.

Questions, Access, and Disputes
If you have any questions about this privacy notice, you may send an e-mail to power@enerstar.com or send regular mail to: EnerStar Electric Cooperative, 11597 Illinois Highway 1, Paris, IL, 61944.

If you want to see or correct any information EnerStar has collected about you online, you can make a request to power@enerstar.com or send regular mail to: EnerStar Electric Cooperative, 11597 Illinois Highway 1, Paris, IL, 61944. If you want to see or correct information, you will be asked to provide sufficient proof of identity, such as a driver's license, passport, or other documentation.

If we are unable to resolve your problem, you may file an appeal with EnerStar’s counsel or designee by sending e-mail to fgk@comwares.net or sending regular mail to: Richard Kash, Fruin and Kash, 129 North Central Avenue, Paris, IL, 61944.